ODR Portal
Your one-stop platform for resolving disputes efficiently, amicably, and professionally — wherever you are.
Why Use Our ODR Portal
Conflicts are a part of life — but they don’t have to lead to court battles or long delays. At Rurhem ADR Centre, we provide an easy-to-use online dispute resolution (ODR) system where individuals, businesses, and institutions can resolve conflicts in a confidential, cost-effective, and timely manner — all from the comfort of your home or office.
Whether you’re facing a family conflict, a business disagreement, a land issue, or a neighborly misunderstanding, our portal makes it simple to start the process, engage with professionals, and reach a lasting resolution — without stepping into a courtroom.
How to File a Statement of Issues
Are you experiencing a dispute and need help resolving it? You’re in the right place. As a claimant, you can initiate the dispute resolution process quickly and securely through our portal.
Steps to File Your Statement of Issue:
- On Our Website Click ODR Portal.
- Click on “File Online Now!”
- Fill to Complete the Online/Offline Statement of Issue form.
- Upload any supporting documents (optional but recommended).
- Click to Accept our Terms and Privacy policy
- Submit to Pay online or email Scanned document and make payment offline.
- And wait for confirmation and case assignment.
Once submitted, our case managers will review your claim and assign a neutral (mediator or arbitrator) to assist with resolution.
Need help filing? Contact our team at admin@rurhemadrcentre.com or call us at +2348037333433
Respond to the Claimant’s Statement of Issue with your own explanation.
How to File a Statement of Response
Have you been notified about a claim filed against you? Here’s what you need to know and how to respond professionally.
Steps to File your Statement of Response:
Respond to the Claimant’s Statement of Issue with your own explanation.
- Open the case invitation sent to your email or SMS.
- In our ODR Portal Click on Open if you are the Respondent(s)
- Fill to Complete the Online/offline Statement of Response form.
- Upload /Attach any supporting documents (optional but recommended).
- Accept our terms and Conditions.
- Click on Submit to pay or email-scanned document to admin@rurhemadrcentre.com and pay offline
- Send proof of Payment to accounts@rurhemadrcentre.com
- And Await mediation dates for the resolution session.
Your participation ensures that your side of the story is heard. The earlier you respond, the sooner the issue can be resolved.
📞 Questions or concerns? Reach out to our case managers at admin@rurhemadrcentre.com or call us at +2348037333433
Here’s Why Our Client's Trust Our Platform
Resolve your family, business, or community dispute online — quickly, privately, and professionally.
Fast & Convenient
Submit your case anytime, anywhere. Our system allows you to schedule, negotiate, and resolve disputes at your own pace — all online..
Private & Confidential
Every case you file is handled with utmost discretion. Your documents, discussions, and outcomes are fully secure and never shared without your consent.
Professional, Neutral Experts
Our platform connects you with certified and experienced mediators, arbitrators, and conciliators trained to guide you through sensitive issues.
Cost-Effective
Litigation can be expensive. Our ADR services cost a fraction of what you'd pay in legal fees — saving you time, money, and emotional strain.
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Accessible 24/7
Life doesn’t stop after 5 PM. With our portal, you can manage your case, upload documents, message your mediator, and receive updates — all on your phone, tablet, or computer.
Flexible Resolution Options
Prefer video meetings? Need to communicate via WhatsApp or email? Want to meet onsite? We work with your needs, offering multiple channels to resolve your matter effectively..
Confidential & Secure
We use advanced technology and professional ethics to keep your data and case details completely private. All sessions are conducted in a safe, neutral environment — online or in person.
Transparent & Trackable
No more guesswork. From the moment you submit your case to the final agreement, you’ll see every step of the process. You stay in control, and our team is here to assist you at every stage.
Inclusive & Friendly
We proudly serve rural and urban communities alike. Whether you’re a business owner, a parent, a farmer, or a public servant — our portal is built to make resolution accessible to everyone.
🗂️ What You Can Resolve
👨👩👧 Family & Custody Disputes
📦 Commercial & Business Conflicts
🏠 Land & Property Disputes
💼 Workplace & Employment Issues
📣 Consumer Protection
🌐 Online Transactions
🧑🏫 School/Education Grievances
🕊️ Community & Religious Conflicts etc.
🌍 Who Can Use the Portal?
Individuals
Legal representatives
Companies
NGOs & Religious Organizations
Government Agencies
Why Choose Us
Excellent Track Record
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Transparent Fees
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Unparalleled Customer Service
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Unparalleled Customer Service
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2000+
Professional Neutrals
93%
Resoved Cases
40+
Client Consultations
80%
Time Saved
93%
Filed Cases
20mins
Recovered Cost
What You Can Do Here
- File a Dispute Submit your case securely from your device
- Track Progress: Get real-time updates on your case status
- Select a Neutral: Choose from our roster of certified mediators and arbitrators
- Participate Remotely: Attend sessions via Zoom, WhatsApp, or our integrated video platfor
- UploadDocument: Share agreements, evidence, and forms safely
Settle & Sign: Reach resolution and sign agreements digitally
- Click on ODR Portal
Create an account to access the portal. - Submit Your Case
Tell us about your dispute and upload any relevant documents. - Let’s Resolve It
We’ll match you with the right neutral and schedule your first session.
Get Started in 3 Easy Steps
INDICATORS WHY YOU SHOULD FILE (Tenancy/Landlord & Tenants)
- Your tenant is due on rent and has not paid: PLS FILE
- You feel Your tenant is not maintaining the property: PLS FILE
- You feel Your landlord is unduly increasing rent: PLS FILE
- You feel Your landlord is not maintaining the property as agreed: PLS FILE
- You feel Unlawfully evicted or lockout: PLS FILE
- You feel there is a Breach of lease agreements: PLS FILE
- Any form of Harassment or misconduct from either landlord or tenant: PLS FILE
- You have Disagreements over termination of tenancy: PLS FILE
- Failure to meet agreed terms (e.g., repairs, utilities, renovations): PLS FILE
- You feel there is a Damage to property: PLS FILE
- You have Disputes over security deposits: PLS FILE
INDICATORS WHY YOU SHOULD FILE (For Business Men and Women)
- Do You have a concern with someone not paying You what they owe you? PLS FILE
- Did You order for something and You think or sense Your supplier may not deliver at the agreed time? PLS FILE
- You want to enter into a contract and You need proper enforcement in place? PLS FILE
- You gave someone a job to do and he is not doing it or You sense that he does not want to or may not meet the agreed deadline? PLS FILE
- Do you want to buy property and You are not sure about the purchase or deal or where to start? PLS FILE
- Do You want to prevent a delay in Your payment for any contract or supply done? PLS FILE Your bank is not attending to Your issues. PLS FILE
WHY YOU SHOULD FILE (For Families)
- Do You sense a problem coming up between You and Your spouse and You do not know what to do and You would want it quickly prevent the situation from becoming a crisis? PLS FILE
- Are You a widow and You sense a problem with Your in-laws? PLS FILE
- Do You have inheritance issues with other Family members? PLS FILE
- Do You have a misunderstanding with Your Parents or siblings? PLS FILE
- Do You want a better relationship with Your spouse, in-laws, child or siblings? PLS FILE
- Do you have Domestic tension affecting emotional or mental health? PLS FILE
INDICATORS WHY YOU SHOULD FILE (Community & Neighbour Disputes)
- Do have Need for neutral facilitation to restore neighborly relations? PLS FILE
- Do you have farmland and boundary related issues in your community? PLS FILE
- Do you inheritance, Chieftaincy, and other traditional matters? PLS FILE
- Did Someone Trespass or encroachment into you Land? PLS FILE
- Did Someone Trespass or encroachment issues? PLS FILE
- Do you have Communal resource disagreements? PLS FILE
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